Dear valued customer,
We trust you will love your purchase from the moment you open the package! We also understand it is possible your purchases may not always meet your expectations, and we want you to be fully satisfied with your order. Therefore, we offer a refund policy that allows you to return your custom-made jacket within 14 days of receiving it.
Please keep in mind that we are a small startup company and each jacket is made to order specifically for you. We kindly ask for your consideration when requesting a refund.
If you do decide to return your jacket, please ensure that it is in its original condition and packaging. We will process your refund promptly upon receiving the returned item.
Thank you for choosing to support our company! We appreciate your understanding and cooperation.
With love and gratitude,